In regard to my move from NSW to Noosaville last week; I would like to highly commend your driver, Wayne Philips.
He is a total professional and an absolute genius of a drive to manoeuvre the truck through this village of very tight turns.
Thank you Wayne, no breakages and a really quick off load.
Thank you Nerang Pimpama Removals for such quick and proficient service.
I would like to take this opportunity to advise you about the great service I received today from your men. They were prompt at the time they told me to expect them and were very professional on the pick up from Vanley Vale NSW to Helensvale Qld. Sometimes its nice to pass along good information on services rather than the usual complaints. I will be using your Company again in December to finish off my removal.
Regards Lorraine Milne
I will highly recommend you guys to anyone who needs movers
Kind regards Lisa
I just wanted to send a quick email to say thank you so much to your company for making our move to Cairns so much easier!!!!!!!
Your staff were fantastic to say the least, and very efficient, the care they took in looking after out things was excellent and we had absolutely no damages or breakages, which is more then I can say to three other removal companies we have used in the past, one being Toll Transitions!!! For what they charged us to move hald the distance, we expected the quality of service to be extrememly high, but was anything but!
If you could hand on a huge thank you to the four men then came out and moved out things, we would be extremely grateful, they were fantastic!
We have recommended your company to our friends who are looking to move from Cairns to Mackay over the Christmas break, and will continue to recommend your company to anyone looking for a removal service.
Again a huge thank you from myself and my family on a job well done!!
We would like to thank you most sincerely for relocating my family from Melbourne to the Gold Coast.
The team of packers and removalist arrived on time in Melbourne on Tuesday 14 august 2012 at the designated time. This type of punctuality was not expected but it was a welcome addition to the fine service provided by your company. The household goods were carefully packed and secured on the truck by the Wednesday, 15 August.
The removalist arrived back on the Gold Coast on Thursday evening and we were informed that the truck with the household goods would arrive at our residence by 8:30pm. Once again the team met this commitment. Only problem they were all called Paul or at least that was the name embroidered on their polo shirt!
The team of five unpackers under the supervision of Allan unloaded our household good which were estimated to be 60 cub meter in under three hours. The team was efficient, friendly, helpful and extremely courteous at all times. They gladly hooked up the fridges, the lounge suites etc. Nothing was too much trouble for them. The team went the extra mile to ensure that we were happy with the service provided by Nerang Pimpama Removals.
We are very pleased that we choose a local Gold Coast removalist company as we are firm believers in supporting the local family businesses in our city to maintain the economic viability of our city.
So, once again thanks Jim and a “special well done to Allan and the team”. We will recommend you to our family and friends should the require the services of a top Australian removalist Company.
Removal day saw six removalists and two trucks arrive. Their skill in loading meant we only needed one truck. A personal visit from the boss half way through was nice. We were given two possible delivery dates.
Arrival happened on the day as promised. All unloading instructions were followed. A small issue with one particularly heavy piece of furniture meant that extra staff were needed and called in. That was no problem.
No move of our size happens without a few scratches but that is what insurance is for. As it was, the damage done was mostly due to our self-packing. The damage was minor, less than the excess and definitely less than professional packers.
All the removalists, office staff and the boss, Gary, were polite, professional and easy to deal with. We were kept well informed and any promises they made were kept. A big thank you to all involved.
We engaged NPR on a fixed rate per allocated m3 and this rate did not change from when we received the initial quote to when we rece ived the goods. It was a very reasonable rate compared to other companies and was value for money.
The Team in Brisbane were excellent on the day and packed the truck very well – we were impressed with their efficiency in utilising the allocated space in the truck. Their pleasant, easy going and accommodating manner made the whole experience fun (especially the banter – despite some of them returning the night before from a 20 hour trip from Melbourne). They left us feeling relieved that our valuables were in good hands.
The Team in Melbourne were excellent too and were very efficient, pleasant, helpful and careful in unloading our goods (despite being one man down).
Overall we had a very positive experience with NPR and we wanted to post a review about it. Too often people will only post reviews about bad experiences and not bother with the good ones.
Therefore if you choose to move with NPR and have a good experience, it is worthwhile posting your comments. As it’s the positive comments that will make the difference to this family owned company’s future.
All the best NPR – thank your for your service. Safe travels.
I made the fortunate decision to engage Nerang Pimpama Removals to collect and transport my furniture and considerable personal effects from Melbourne to Hawthorne in Brisbane on 18th February 2015, whilst I myself didn’t fly to Brisbane until 3 March. I must admit that at the time of making the booking I found some of the reviews posted for this company rather unsettling. However, in all my interactions with Tony at Nerang, I found him to be professional, reliable, frank, reasonable and reassuring so I went with my intuition and decided to proceed, and I’m so happy that I did!
From the minute Samuel and the team arrived on the pick-up day it was very obvious that they were professionals who knew exactly what they were doing. I was impressed by their pleasant accommodating demeanor, and their enthusiastic skills at loading and packing the truck efficiently in the shortest possible time. Watching them reminded me of a football team (each member knowing his particular role) enjoying cheerful banter, and yet working together as one.
The drop-off day (Friday, 20th March) was the day when a cyclone was due to hit Queensland, so far from ideal conditions! Throughout the day Tony (in Nerang) and Samuel (driving the truck) maintained regular telephone communication with me, (and a friend who was to meet them and give them access to the property), making sure that we were informed of their location and their estimated time of arrival at the drop-off property, and even more amazingly in the severe down-pour, they arrived at the estimated time, almost to the minute!
Once there the A-team sprang into action, unloading in record time despite torrential rain. My friend who supervised the delivery was similarly impressed by the professionalism of the team and also their friendly ‘can do’ banter.
Despite the obstacle of horrendous weather conditions, I’m delighted to report that there was not a single breakage, nor any damage – everything arrived in perfect condition and I couldn’t be happier with the entire experience. From my first call to Tony right up to re-uniting with my possessions in Brisbane has been a pure joy. I’d be very happy to recommend Nerang Pimpama Removals and have passed on their contact details to friends and business associates in Melbourne.
From my personal experience, I’m more than impressed with the exceptional service I enjoyed from the entire team. I’m so glad I didn’t allow myself to be influenced by some of the negative online reviews – these guys were Super Stars from start to finish!
So, a very big thank you from me to the whole team at Nerang Pimpama Removals – Safe and happy returns home always guys.
Thanks Jim, John and the team at Nerang, our move was stress free, friendly, delicate and their attention to detail was at the highest and from start to finish very professional. Thank you boys, we will highly recommend you and use you again!!